Provisional version. The company details will be added before sales begin.

Cancellation and Refund Policy

Effective date: [DATA DE VIGÊNCIA]

Cancel

• You can cancel at any time, with no fee.
• How: from the account area in the app or by email to [E-MAIL DE CONTATO].
• When you cancel, automatic renewal stops. You keep access until the end of the period you already paid for.
• We will email you a cancellation confirmation.

Refunds for purchases made in Brazil (7 days)

• Under article 49 of the Brazilian Consumer Protection Code (CDC), you may withdraw within 7 days of purchase.
• We refund 100% of the amount paid, no questions asked and at no cost to you.
• Access ends when the refund is issued.

Refunds for purchases made outside Brazil

• You may request a full refund within 7 days of the first subscription charge.
• If the law of your country gives you a longer period or better terms (for example, 14 days in the European Union), local law applies.

After these periods

• We do not give partial refunds for the current period. You can cancel to avoid being charged again.
• Exceptions: duplicate charges, charges after a confirmed cancellation, a failure on our side that prevents you from using the app, or other cases required by law. In these cases, we refund what is owed.

How the money comes back

• Refunds go to the same payment method, in the same currency as the purchase (BRL or USD).
• We start the refund within [PRAZO DE ESTORNO EM DIAS ÚTEIS] business days of your request. How long it takes to appear on your statement depends on your bank or card issuer.
• We do not control bank or currency exchange fees charged by your bank.

Contact

[RAZÃO SOCIAL OU NOME] · [CPF/CNPJ] · [E-MAIL DE CONTATO]